TELUS International Philippines

Company Name: TELUS International Philippines

Company Owner: Jeffrey Puritt

Company Address: 31/F, Discovery Centre, 25 ADB Avenue, Ortigas Center, Pasig City, Metro Manila

Official Contact #: +63(2)6389445

Company Website: https://www.telusinternational.com.ph/

Company Facebook: https://www.facebook.com/TELUSph

Company E-mail: happyhere@telusinternational.com

Products/ Services: Call Center Services

Corporate Social Responsibility

Telus International Philippines intertwines community work and corporate culture in mobilizing its pool of employee-volunteers for almost 11 years now. Its volunteering projects translate into action the company’s corporate social responsibility (CSR) pillars on health, education, and arts and culture.

The company maintains a roster of programs such as “Adopt-a-Hospital” campaign with Kythe Foundation and the Philippine Children’s Medical Center; Telus Day of Giving in elementary and secondary schools in Metro Manila; and the Share to Care Program of the company’s employees. Telus’ partnership with public and private organizations in the conduct of development projects, was able to transform over 3,632 volunteers in the workplace into productive citizens beyond the world of work and effect change in the lives of the people in the communities they serve.

TELUS named ‘CSR Company of the Year’ at Asia CEO Awards 2017

RECOGNIZED for its success in providing exceptional Corporate Social Responsibility (CSR) programs, leading BPO provider TELUS International Philippines was awarded the CSR Company of the Year at the Asia CEO Awards 2017.

The CSR Company of the Year award honors TELUS International Philippines for its far-reaching efforts in promoting programs and development projects that have made an impactful contribution to the Filipino community. The annual ceremony awards the most accomplished leadership teams and individuals operating in the Philippines and the South East Asian region.

“Our CSR philosophy is ‘we give where we live’. To be recognized for our efforts is a great honor, most especially for our fellow team members who devote their time to drive positive change in local communities,” said Warren Tait, TELUS International Philippines’ Vice-President for Brand, Marketing and Culture.

With over 12,000 team members across five sites in Metro Manila, TELUS International Philippines is known for its longstanding partnerships with numerous foundations such as Bantay Bata, Gawad Kalinga, Virlanie Foundation and Hands on Manila — bringing its unique caring culture outside the organization to the communities where its team members live, work and serve.

“Our commitment to CSR is part of our culture, one of the most valuable components of our business and an integral part of our company’s success. We are deeply committed to the Philippines and the communities where we work and where we recruit our current and future team members,” said Mr. Tait.

Criteria for judging includes the company’s leadership commitment in sponsoring CSR projects for their own respective organizations, sustainability of its programs, workforce involvement, relevance of the project, and its social impact in society.

A Culture of Caring

One of TELUS International Philippines’ most well-known CSR programs is its annual TELUS Days of Giving, where thousands of team members and senior leaders work hand-in-hand to build houses, revamp elementary schools, visit orphanages or homes for the elderly, and engage in other noteworthy activities. In 2016, the TELUS International Philippines’ TELUS Days of Giving was selected by the Director General of the Philippines Economic Zone Authority (PEZA) to receive the 2016 PEZA Outstanding Community Project Award.

In 2012, the company also set up its very own flagship program, the TELUS International Philippines Community Board, an innovative corporate philanthropy model, which to date has granted nearly US$400,000 to 43 local grassroots organizations and charities focusing on youth welfare, health, education and the environment.

Last year, the TELUS International Philippines Community Board enabled the construction of 15 public facilities consisting of schools and health centers located in various provinces in the Philippines. These community board efforts benefitted approximately 16,650 children including students, pediatric patients struggling with chronic illnesses, children with learning disabilities, and ethnic minority groups.